How to Measure Anything

This PDF book is become immediate popular in Business & Economics genre. How to Measure Anything is written by famous author Douglas W. Hubbard and Ready to Download in ePUB, PDF or Kindle formats. Released by Wiley in 2010-03-25. Click Download Book button to get book file and read directly from your devices. Here is a quick description and cover image of How to Measure Anything book.

How to Measure Anything
Author :
Publisher : Wiley
Release Date :
ISBN : 9780470625675
Pages : 320 pages
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How to Measure Anything by Douglas W. Hubbard Book PDF Summary

Now updated with new research and even more intuitive explanations, a demystifying explanation of how managers can inform themselves to make less risky, more profitable business decisions This insightful and eloquent book will show you how to measure those things in your own business that, until now, you may have considered "immeasurable," including customer satisfaction, organizational flexibility, technology risk, and technology ROI. Adds even more intuitive explanations of powerful measurement methods and shows how they can be applied to areas such as risk management and customer satisfaction Continues to boldly assert that any perception of "immeasurability" is based on certain popular misconceptions about measurement and measurement methods Shows the common reasoning for calling something immeasurable, and sets out to correct those ideas Offers practical methods for measuring a variety of "intangibles" Adds recent research, especially in regards to methods that seem like measurement, but are in fact a kind of "placebo effect" for management – and explains how to tell effective methods from management mythology Written by recognized expert Douglas Hubbard-creator of Applied Information Economics-How to Measure Anything, Second Edition illustrates how the author has used his approach across various industries and how any problem, no matter how difficult, ill defined, or uncertain can lend itself to measurement using proven methods.


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